Title |
See no evil, hear no evil, speak no evil : a study of defensive organizational behavior towards customer / Homburg, Ch./Fürst, A. Institut für Marktorientierte Unternehmensführung, Universität Mannheim |
|---|---|
Involved |
Christian Homburg (Verfasser) |
Published |
Mannheim: IMU |
Extent |
39 Bl. : graph. Darst. |
Language |
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Topic |
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Subject |
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DDC notation |
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Series |
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Further information |
Literaturverz. Bl. 31 - 39 |
Record ID |
981622194 |
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